Resourceful and dedicated Customer Service Professional, aspiring to leverage demonstrated expertise in inquiry resolution, troubleshooting, and problem solving. Currently attending Western Governors University as an Information Technology Student, obtaining knowledge in custom desktop building, technical support, and user guidance. Certified CompTIA Network+ and CompTIA A+ to resolve hardware & software issues and administer systems.
What I’m working on
DIY Router
NetworkingCurrently working on an OPNsense server for my home network.
Company: Information Technology Student
Projects
DIY Personal Computer
NetworkingDue to my education needs, I built a more powerful desktop compared to its predecessor. The current setup is as follows: CPU: AMD Ryzen 7 7800X3D GPU: AMD Radeon RX 7900 XT RAM: 32 GB DDR5 Total Storage: 2.5 TB PSU: 750W Gold Rated
Company: Information Technology Student
Experience
Information Technology Student
Western Governors University, IT StudentRemote | June, 2024 - January, 2027
Develop & maintain IT infrastructure for coursework projects through innovative troubleshooting methods, enhancing system performance by 80% compared to the preceding infrastructure.
Projects Related
Machine Operator
Sioux Steel Company, Machine OperatorLennox, SD, United States | October, 2023 - January, 2027
Operator of machinery to produce farm equipment, as well as the use of industrial software to schedule work operations and operation records. Utilization of industrial equipment to maintain machinery operation.
Perform weekly routine maintenance on machinery through thorough inspections to reduce downtime.
Online Grocery Shopper
Walmart, Online Grocery ShopperSioux Falls, SD, United States | April, 2021 - May, 2022
Assisted customers with their online orders, as well as prepared online orders for customers to pick up. Use of industrial software to keep track of customers’ orders and provide assistance.
